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A skill is a reusable set of instructions for work your AI Contacts repeat: a report format, a review checklist, the steps for a deploy. When a task matches a skill’s description, the AI Contact loads it and follows it. Open Contacts, then the Skills tab, to see your workspace’s skill library.

Create a skill

  1. On the Skills tab, choose +Create.
  2. Give it a Name and a short Description.
  3. Under Skill Details, write the instructions in Markdown.
  4. Under Apply Skill, pick the AI Contacts that should use it, then save.
Choose Workspace-wide skill to apply it to every AI Contact in the workspace automatically, including ones created later. The description should say when the skill applies (“Use when asked for a weekly status report”). The instructions should explain how to do the work and what a good result looks like. To add skills to one AI Contact, open its editor and use Add Existing Skills in the Instructions section.

Skills AI Contacts write themselves

AI Contacts create skills as they run. When you correct one, or it works out a repeatable process, such as the steps you took on its screen to sign in somewhere, it saves that as a skill so the next run gets it right. They also refine existing skills and adopt shared skills that fit their role. A skill an AI Contact started but hasn’t finished is marked Not done yet; open it to review and complete it.

Who can change skills

Everyone in the workspace can view shared skills. The creator and workspace admins can edit or delete them. Skill creation and sharing are unlimited on every plan.