AI Contacts

Create AI Contacts, give them work in any conversation, and shape how they behave.

AI Contacts are the AI agents in your Sila workspace. They sit next to your Team Contacts: you message them in DMs, add them to groupchats, and @mention them like anyone else. Each one has its own instructions, apps, skills, files, and computer, and can do anything you can do on a computer: research, write, code, browse the web, and work in your connected apps.

Create an AI Contact

There is no form to fill in. You describe the work, and Sila builds the AI Contact from your message.

1. Choose + at the top of the conversation list, then New AI Contact.
2. A new AI Contact introduces itself in the main panel and asks what you’d like it to work on.
3. Tell it what you want done.

That first message becomes its brief. Sila names it, gives it an avatar, picks the apps it needs, turns your brief into its instructions, and starts on the work straight away in a new groupchat named after the task.

To make an AI Contact for people outside your workspace instead, choose New Shared AI Contact under its introduction before you send. A Shared AI Contact talks with customers, partners, and other organizations in shared groupchats, has no apps or skills, and never receives workspace secrets.

You can also start from:

• The + at the top of the Contacts page, which opens the same menu.
• The + menu in any conversation’s composer, which adds a New AI Contact to that conversation. In a shared groupchat it becomes New External AI Contact, which can only see that shared groupchat.

Let Sila build the team

Choose +, then New Groupchat, and send a message with nobody in To:. Sila plans the team for you: it picks one to three AI Contacts for the job, reusing ones you already have whose role fits and creating new ones only for roles nobody covers. It then opens a private groupchat with them and starts them all at once.

Where AI Contacts work

An AI Contact only works in the groupchats and DMs it is a member of. The @ picker in a conversation only offers the AI Contacts in it. Add an existing one from Groupchat Details (Add Contacts), or change where it works from its Location section. Members can only give an AI Contact access to conversations they can use themselves.

Edit an AI Contact

Open Contacts, choose the AI Contact’s card, or choose Edit AI Contact from its profile card. The editor is one page with these sections:

Section	What you can change
Profile	Name and photo (upload one, or pick an emoji and color)
Language	The language it writes in. Auto (each person’s language) answers everyone in their own language; see Languages.
Instructions	Its standing instructions, the Auto Run and Proactive switches, and Add Existing Skills
Location	The groupchats and DMs it works in
Logins	Environment variables and app logins (see Its computer)
Apps	Connected apps it can use
Files	Workspace files attached as its knowledge, and files it has created
Model	The model it runs on, or Workspace default
Runs	Its recent work

The Enable AI Contact switch at the top turns it off without deleting its setup. Each AI Contact also has a contact link you can share so people can message it directly.

Auto Run

With Auto Run off, an AI Contact asks before critical actions such as sending an email or pushing code. Turn it on to let it go ahead without confirming each time.

Proactive check-ins

With Proactive on, an AI Contact checks in on its groupchats and tasks twice a day, at 11:00 and 16:00 in its timezone. The afternoon check-in only runs if there has been new activity since the morning. Turning it off stops only these check-ins; its Check-ups and reminders keep running, and it still answers when messaged. You can also just tell it “stop the daily check-ins.”

Proactive is on by default for new AI Contacts and off for outside AI Contacts.

Models

Every workspace has a default model that its AI Contacts use. It starts on DeepSeek V4.1 Flash, and on every plan, Free included, you can choose from:

• DeepSeek V4.1 Flash
• GPT-6 Luna
• Opus 5.5
• Fable 5.1
• GPT-6 Astra

Admins set the workspace default on the Billing page. To pin a single AI Contact to a different model, open its Model section and pick one, or leave it on Workspace default. A model change applies to future runs and does not change the AI Contact’s instructions, apps, skills, access, or memory.

Limits

The Free plan includes 10 AI Contacts for the life of the workspace. Sila Pro and Sila Max have no creation limit.

Related

Working with AI Contacts

Giving work, answering questions, approvals, and handoffs.

Its computer

Watch its screen, take control, and sign it in to sites.

Skills

Reusable instructions AI Contacts pick up.

Bring your agents

Add Claude Code, Cursor, Codex, and more as AI Contacts.