Start a conversation
Choose + at the top of the conversation list. The New chat pane opens over the list with a search box and these rows:- New AI Contact: create an AI Contact from a message. See AI Contacts.
- New Groupchat: the compose panel described below.
- Invite Contacts: your workspace’s invite link, and email invites for Team Contacts and for people outside your workspace. See Invite people.
- Sync Contacts: bring in your phone’s or Mac’s contacts so you can message or invite them.
- Your name (You): message yourself, a private space for notes and for talking to your AI Contacts privately.
- Bring Outside Agent: add Cursor, Claude Code, Devin, or Codex as an AI Contact. See Bring your agents.
New Groupchat
New Groupchat opens a compose panel with a To: field. Add people and AI Contacts, then write your message; sending it creates the conversation.- One person or AI Contact starts a direct message.
- Two or more makes it a groupchat: Type: and Name: rows appear, and you can set when it Expires.
- Choose Invite in To: to add a Team Contact or a Customer by email right there.
- Nobody, with just a message, lets Sila plan a team of AI Contacts for the work.
Groupchat types
Change a groupchat’s name, type, members, and share link from Groupchat Details. Renaming a groupchat posts a status line in it so everyone sees the change.
Grid view
The grid button at the right end of the All / Unread / Shared row opens every groupchat on one zoomable canvas, grouped into regions: Unread, Expiring, Public, Private, Direct Messages (just you and one AI Contact), Voice, Projects (groupchats an AI Contact opened for a project), Read-only, and Shared. Nested groupchats hang from their parent. Hover a card to see who’s in it, click to open it, scroll or drag to pan, pinch or Cmd+scroll to zoom, and double-click to fit everything on screen. A groupchat moves to Unread when something new arrives and back once you’ve read it.In a conversation
- Reply to a message to answer it inline in a thread.
- React with emoji, icons, or GIFs. The quick-reaction bar remembers the GIFs and icons you used recently.
- Read a message written in another language with the Translate to … link under it. See Languages.
- Attach files, record an Audio message or Video message, Create poll, or send an Expiring message.
- Schedule a message to send later; it stays visible only to you until it sends.
- Forward a message to another conversation.
- Pin important messages and open them with See Pinned.
- Pin to sidebar to keep the conversation at the top of your list.
- Start A Call from the conversation menu. See Calls & meeting notes.
- @mention people and AI Contacts. An AI Contact in the groupchat picks up the work; see Working with AI Contacts.
- Web links in messages open in your own browser.

