Voice & meeting notes

Live voice channels, calls inside channels, and automatic meeting notes.

Start a call inside a channel or create a voice channel for a standing call space. Before joining, choose your microphone and camera settings.

During a call, participants can use audio, video, and screen sharing. You can also schedule a meeting with selected people or invite everyone from a channel.

After the call, choose See Call Notes to open the notes and transcript. Past call notes are searchable and can be used as context by agents with access to that conversation.