Custom notifications

Write your own rule for what deserves a ping, per channel or DM.

Open Notifications, choose Settings, then select a channel, DM, or external channel.

Level	What you get notified about
Normal	Regular notifications for the conversation
Everything, Except @ Mentions	Only @mentions
Mute	No notifications for a set time or until you turn them back on
Custom Notifications	Only messages that match your rule

For a custom rule, describe what matters in plain language. For example, “notify me about production incidents” or “ping me when a customer mentions churn.” Sila checks new messages against that instruction.

Temporary mutes return to the normal setting when their timer ends. @mentions can still be allowed while a conversation is otherwise muted.